DIVSYS International, LLC
8110 Zionsville Road
Indianapolis, IN 46268
Phone Number: (317) 405-9427
Fax Number: (317) 663-0729
Web Address: www.divsys.com
Printed Circuit Board Sales, PCB Laboratory Svs, Engineering Consulting
DIVSYS International was formed to address the real world problems facing the users of printed circuit boards. The creators of DIVSYS recognized that the demise of the printed circuit board manufacturing capability in the US created a vacuum that was being filled by companies rushing to cash in on the price differential between US produced printed circuit boards and those from foreign countries, such as Asia. In this rush to profits, the end user was forgotten. The game became one of only meeting a minimal specification, not ensuring that the product met the customer's need.
DIVSYS is a woman-owned company that fosters the culture of a reliance on technical excellence through modern quality techniques and continual education of all team members. As a result, the managers and technical experts are required to maintain their academic credentials. Almost all of the team at DIVSYS is a Lean six Sigma Black Belt through the GE program. All staff are proficient with the IPC specifications. This dedication to quality, continual improvement, and technical excellence is the genesis for the DIVSYS concept.
The DIVSYS concept began with the premise that there is a means to transfer a culture of quality and technical excellence to product that is not manufactured in-house. The prevalent concept that brokers are using to give their customers confidence in the quality of the products they are selling is to create "Certified suppliers" through quality audits or even in-country quality engineers. This concept is inadequate for printed circuit boards for two reasons. First there is no recognition of the uniqueness of each lot to the customer. And second the customer has limited or no capability to verify the accuracy of lot data they may receive. In short, there is no consideration in the system for checks and balances that benefit the customer. A system with no checks and balances is ripe for exploitation.
DIVSYS uses all of the current techniques for supply chain management (certifications, audits, statistical data, etc.), but with a very distinctive difference. That distinction is to compare the supplier data with independent data obtained from each lot shipped. In other words, collect objective evidence through laboratory analysis of the actual product. Metrics obtained from the supplier contain statistical data that is smoothed by averaging over many lots, or possibly even given a "positive spin" by the supplier. Using data from each lot allows disturbing trends to be observed and corrected, but far more important to the customer, they receive known good product.
In addition to the product assurance data, DIVSYS requires each supplier to maintain a technology roadmap. DIVSYS monitors the progress of the supplier on the roadmap with a capability matrix obtained from the lot data. DIVSYS also requires the supplier to use only material from an approved material list to prevent reliability or performance issues due to substitution.
The DIVSYS concept is to close the supply chain loop by using the best practices of supply chain
Keywords: pcb, printed circuit board, pwb, printed wiring board,
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Interview Q&A
How long have you been in business?
We opened in May of 2010.
What is your primary product or service?
Printed Circuit Boards and Product Validation Testing using our in-house Laboratory
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I grew up in this environment. My father was the President/Owner of a large PCB Fabrication, Engineering Design and Assembly company, Diversified Systems. After college I explored other industries, and realized that my interests and energy always came back to Printed Circuit Board-related business.
How do you differentiate yourself from other businesses in your category and area?
We perform the review of files up-front, we manage the supply chain (personal audits and lab records), and we review every lot of boards with lab assurance testing before shipping to the customer. We know that the boards we ship are going to meet or exceed the requirements of our customers because we validate them with cross-sections, BBT, dimensional testing, visual inspection and if needed, cleanliness testing. We keep detailed data from the lab assurance testing in our database and customers may pull that information at any time. Our Certificate of Compliance is backed with data, not just a signature.
How many locations do you have and do you have plans to expand?
Presently we have one location in Indianapolis. We are discussing expansion plans, but they are very confidential at this time.
Provide detailed directions to your location
We are in the Northwest corner of I465 in Indianapolis. Our address is 8110 Zionsville Road.
We are south of 86th Street, which is an exit off of I465, and north of 71st Street, which is also an exit off of I465.
What type of payments do you accept?
We accept wire, company check, credit card and PayPal.
Which areas do you service?
Automotive, Medical, Military/Aerospace, General Industrial and Safety.
Basically anyone that requires a high reliability product due to regulations, environment, safety or life critical application.
Who owns your company or runs daily operations?
We have three female owners:
Belinda Carol Bentley, Tammie Fish and Nicole Bentley. Tammie is the Managing Owner.
What are your hours of operation?
8-5 and as needed.
What is the best compliment anyone can give you?
A referral to another customer.
What is your favorite quote or Bible verse?
VERSE: 12.Philippians 4:13 NKJV I can do all things through Christ who strengthens me..
QUOTE 1: Those who believe they can do something and those who believe they can't are both right.
- Henry Ford
QUOTE 2: There are only two ways to live your life.
One is as though nothing is a miracle.
The other is as though everything is a miracle.
- Albert Einstein
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